Meet the Award Winning Company Setting the Standard in Remoting Software

Meet the Award Winning Company Setting the Standard in Remoting Software

Teradici has managed to revolutionize the working from home experience when we have all needed it most. We chat with Alex Tang, Product Marketing Manager, to learn more about the inner workings of a successful software developer.

The Rookie Awards is nothing without the Sponsors who make it happen year on year. Teradici is one such sponsor that is also making waves around the world with its award-winning technology which connects users to their remote desktops and workstations, delivering a highly responsive, color-accurate, lossless, and distortion-free experience for even the most graphics-intensive workloads.

Teradici has managed to revolutionize the working from home experience when we have all needed it most. We chat with Alex Tang, Product Marketing Manager, to learn more about the inner workings of a successful software developer.


What does the team at Teradici do?

Teradici is the creator of the PCoIP® remote display protocol, which delivers desktops and workstations from the data center or public cloud to end users with the highest levels of security, responsiveness, and fidelity. Teradici CAS (Cloud Access Software) powers the most secure remote display solutions with performance that supports even the most graphics-intensive applications.

Our technology is trusted by leading media companies, design houses, financial firms and government agencies and is deployed to more than 15 million users around the world.

Where is the team located?

Global HQ is located near Vancouver, Canada, in beautiful British Columbia, surrounded by the mountains and ocean. Our office is in close proximity to many technology companies and the world’s leading VFX and animation studios.

When COVID-19 forced the closure of our office in March 2020, Teradici employees were able to harness Teradici’s own remote display protocol technology and seamlessly transition to working from home. We didn’t skip a beat!

What recent projects have you worked on?

As it relates to technical schools, we’ve worked with many, including University of Hertfordshire, School of Visual Arts in NYC, and Vancouver Film School.

In fact, during the pandemic we’ve helped schools utilize their existing workstations and computer labs and allowed students to access them remotely, wherever they may be. Some schools have also utilized virtual machines in the public cloud, like AWS, Microsoft Azure, or Google Cloud, and were able to scale up and down remote desktop instances.

Peripheral support is still amazing, and the user experience is second to none, with many students and staff enjoying the flawless performance of Wacom devices, and the 4K/UHD, high frame rate, and multi-monitor display capabilities.

With PCoIP technology, no data is transferred, only encrypted pixels are transmitted, so security is also a crucial factor.

On another note, in 2020, Teradici was awarded an Engineering Emmy, which we are very proud of!

What is the company culture like?

First and foremost our team members are enthusiastic about bringing cutting edge technology to the market. To do that successfully, they have to be willing to take risks, which they do!

Collaboration is also key - our focus is not only on solid teamwork, but creating a solid partner-first mentality (Teradici partners with public cloud providers, strategic software partners, OEMs, ISVs, MSPs, distributors, and re-sellers).

How are new ideas/technologies pitched and developed?

The pandemic has accelerated the adoption of remote work as it was no longer a luxury, but instead a necessity. Our customer adoption and roadmap accelerated due to unprecedented demand, and our sales and engineering teams have listened.

We work tirelessly to meet the needs of our customers to deliver customized POC implementations and deployments, as well as working on many hardware and software initiatives, often in collaboration with our strategic partners.

How does the team collaborate?

We use our own PCoIP (PC-over-IP) technology and enable the use of remote desktops!

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Like many of our customers in the media & entertainment space, we need our remote desktops to be pixel perfect, low latency. In other words, a user experience where we forget we’re even working on a remote desktop.

How do you think Teradici's desktop software is benefiting students and young freelancers?

We are equipping them with the same tools that the leading studios are using today (including VFX, animation, broadcasting, post-production, and game development).  

Many staff at technical schools are currently working in the industry, where they use the same tools, which means they are already familiar with the software. As for students and young freelancers, they are not limited to the capability of their hardware at home, instead they can harness powerful computing resources from their school or from the cloud.

We have also increased access to training, both during the pandemic and after, as well as more remote-based work experience opportunities.

What advice do you have for students who are embarking on their careers?

Embrace remote work; the pandemic has changed the flexibility and lifestyle choices of workers in the media & entertainment industry forever.

Although it will never be exactly the same working situation as prior to the pandemic, we will likely see more hybrid working scenarios – a few days at the office/studio and a few days working remotely.

Understand and recognize what works for you and align yourself with companies that will support you and enable you to complete your best work.

And, never compromise on user experience. You don't need to deal with latency, inaccurate visual representation, etc, even for your most graphics-intensive apps and collaboration needs.